You will absolutely love our products and services.
However, you’re completely protected by a 100% money-back return policy.
So, here’s how it works…
If you are dissatisfied at any time during the first 30 days after purchase, simply return (product dependent) all physical products we shipped to you, delete all digital video, audio, and text files you obtained from us, and ask for a full refund. You will get your money back. That’s a firm promise and commitment.
If for some reason you are dissatisfied more than 30 days after purchasing using a multi-payment option (such as monthly or 3-pay), simply return all physical products we shipped to you, delete all digital video, audio, and text files you obtained from us, and ask for a refund of any part of the purchase price you have paid in the last 30 days. We will refund that portion of the purchase price.
In order to obtain a full or partial refund under this policy, physical products should be shipped at your expense to the address listed below, must include your purchase information (such as a copy of your receipt) so that we can make a refund, and the products should be in merchantable condition (i.e. we could resell them because they’re in good condition). Returned physical products are subject to a re-stocking fee equivalent to 1 percent of the purchase price.
Please submit all refund requests through through email at Make sure to clearly state for which product you are requesting a refund and include your username or email you used with that product.
Send your written refund requests by first class postal mail to:
To serve you and others better in the future, we request (but do not require) that you tell us why you want a refund. We want satisfied customers.
Please remember that asking for a refund but continuing to use products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.
This refund policy was last updated on 26 SEPT 2015.